Disaster Relief Australia (DRA) brings hope to communities devastated by disaster. We unite the skills and experience of military veterans, emergency responders and motivated civilians to deploy Disaster Relief Teams around Australia and the world. With our army of dedicated volunteers, we respond to disasters and deliver support to those who need it.
If you thrive in a dynamic environment and are ready to work for a growing organisation that is built to serve communities in need, apply now.
Job Description
Full time. Reporting to the Chief Executive Officer (CEO), the Head of Organisational Support is responsible for the leadership of the Organisational Support functions that enable Disaster Relief Australia (DRA) to meet its strategic goals, whilst supporting preparedness, relief and recovery building operations. The Head of Organisational Support is responsible for providing strong and effective leadership to the Technology, Human Resource, Environment, Social and Governance, Integrated Management, Safety, Wellbeing and Health, Training, and Mobilisation functions.
Key Accountabilities
Lead by example in adhering to DRA’s values of Courage, Respect, Service and Tenacity and seek to instill a positive, values-based culture across the organisation.
Champion a culture of transparency, integrity and accountability within DRA, embedding organisational values into decision-making processes at all levels.
Work collegiately with other members of the Executive to pursue DRA’s vision and realise its overarching strategic goals.
In collaboration with Head of Operations ensure all DRA operational effects are effectively, efficiently and sustainability supported by all Organisational support functional areas including integrated operational and Organisational Support processes and procedures.
Cultivate and lead a high-performing Organisational Support team, empowering Organisational Support leaders to drive excellence and seek innovation and continuous improvement.
Via the Integrated Management Office and in consultation with the other members of the Executive team, synchronise and integrate the implementation of DRA’s strategic objectives and operational effects.
Collaborate with the CEO to set and drive the enablement strategy across all Organisational Support functions.
Define clear Key Result Areas (KRAs) for each Organisational Support function and hold service function leaders accountable for service level performance.
Lead the development and execution of Organisational Support function plans that align with the organisation’s strategy, focusing on enablement, sustainability, advice, and support.
Define, establish, and drive all key reporting outputs across all Organisational Support functions ensuring all reporting is well defined, accurate and supports evidence-based decision making.
Lead the Board assurance process including legislative compliance across the Organisational Support portfolio.
Give trusted and measured advice to the CEO, DRA Executive, and Board across all Organisational Support disciplines.
Develop and implement long-term strategies to drive sustainable growth, enhance operational effectiveness, and maximise impact in disaster relief efforts.
Partner with the CFO to achieve favorable financial results with respect to sustainability, cash flow, systems, reporting and controls.
Identify, implement and maintain relevant industry standards across Organisational Support functions
Support and enable the Executive to cultivate DRA’s strategic partnerships and source and secure additional revenue streams.
Empower Organisational Support leaders to partner with the executive to support department level initiatives.
Desired Skills and Experience
Capabilities for the role
Personal Attributes
Creates new and better ways for the organisation to be successful.
The ability to anticipate and balance the needs of multiple stakeholders.
The ability to operate with a high degree of integrity and transparency in potentially sensitive environments.
A skilled and authentic leader who champions DRA’s values, vision, purpose and objectives
A demonstrated ability to create a culture and climate where people are empowered and motivated to deliver DRAs objectives
A personal and team growth mindset
Relationships
An organisation rather than department first mindset, with a strong focus on collegiality and shared problem solving
The ability to build partnerships and work collaboratively to meet shared objectives.
Shows awareness of own strengths and areas for growth and develop and apply new skills.
Communicates effectively with a persuasive and engaging leadership style.
Relates openly and comfortably with diverse groups of people.
Results
Highly evolved problem-solving skills, and the ability to make critical decisions under pressure
Makes sound, accurate and informed decisions even in the absence of complete information
Rebounds from setbacks and adversity when faced with difficult situations and issues
Possesses financial acumen and budget management skills to set and deliver against financial targets
Timely, flexible and agile in responding to internal and external support requests
Business Enabler
A highly developed capacity to coordinate business efforts to ensure synchronised and fully integrated outcomes across DRA
Strategic thinker who understands the DRA vision, to identify possibilities that will create sustainable value
The ability to navigate comfortably through complex policy, processes and people related organisational dynamics
A sound understanding of the legislative instruments that underpin the Organisational Support portfolio
Support the implementation of systems improvement initiatives and the introduction and roll-out of new technologies across the organisation
Support project management skills, with the ability to balance multiple priorities under pressure
Collaborative and results-oriented, with a demonstrated track record of effective partnership building
Analytical and data-driven, with a commitment to continuous improvement in preparedness practices
